Commercial strategy & growth
Builds and executes territory and account strategies that deliver consistent, measurable growth in competitive markets.
Leadership
Susana Barkhausen
VP of Sales · 5 Stars Technology
Commercial leadership built on trust, discipline and measurable results.
25 years of award-winning commercial leadership inside a global life-sciences company. Leads client relationships and new business across the United States, the Caribbean and Latin America.
Bilingual — English & Spanish
About Susana
Susana Barkhausen leads sales and client relationships at 5 Stars Technology. She joined after a 25-year commercial career with a global life-sciences leader, where she led regional sales teams, launched new-to-market products into complex, highly regulated markets, and built the training programs that prepared field teams to deliver them.
Her track record is one of sustained top-tier performance — repeatedly ranked among the company’s leading commercial leaders nationally and recognised with several of its most selective global honors for results and values-based leadership. She is bilingual in English and Spanish and has spent her career working across South Florida, Puerto Rico and the wider region.
Strengths
What Susana brings to the role
Launch excellence
Has taken first-in-class offerings to market, winning adoption with sophisticated buyers who needed evidence before committing.
People leadership & coaching
Led high-performing regional teams, retained top talent and developed team members into leaders.
Cross-functional influence
Aligns clinical, commercial, access and leadership stakeholders around a shared plan — the same skill that aligns a COO, CFO and CIO around one process.
Capability development
Designed launch training, coaching guides and reinforcement programs that measurably lifted team capability.
Data-driven execution
Runs the business on numbers — targets, baselines and measured results — which is exactly how we run every engagement.
What working with Susana looks like
- Your first conversation is with someone who listens for the business problem, not the product pitch.
- She makes sure every engagement starts with a clear owner, a recurring cost and a baseline — so the business case is real before anything is built.
- You still meet the architect before anything is scoped. Susana brings the right people together; Klaus designs and delivers the work.
- In English or Spanish, across the United States, the Caribbean and Latin America.
Why the role matters
- Leads new business and client relationships so the founder’s time stays on discovery and delivery.
- Brings a regulated-industry sensibility to selling: evidence first, compliance respected, no overpromising.
- Builds the partner and referral relationships that bring the right processes — and the right clients — to the firm.
Education & development
Credentials
- AI for Leaders — Harvard Business School Online (2026)
- B.S. Finance & International Business — Florida International University
- Post-graduate certificate in Leadership Capability — Glasgow Caledonian University
- McKinsey Hispanic & Latino Executive Leadership Program
- West Point Leadership of Character Program
- Began her career in financial services (FINRA Series 7 & 63)
Talk to Susana
New business, partnerships and client relationships — in English or Spanish.
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